Refund Policy

At Flyexos, we strive to make your flight booking experience simple, secure, and transparent.
This Refund & Cancellation Policy outlines how cancellations, modifications, and refunds are managed for all flight bookings made through our Website.

By booking or using our services, you agree to the terms detailed below.

1. Flight Booking Cancellations

• Airline Rules Apply:
  All cancellations are governed by the fare rules, terms, and conditions set by the respective airline.

• Service Fees:
  In addition to airline cancellation charges, Flyexos may apply a service fee to process your cancellation.

• Refund Processing Time:
  Refunds, if applicable, will be initiated once the airline confirms your cancellation. Please allow 7–21 business days for the amount to reflect in your original payment method, depending on your bank or payment provider.

2. Refund Policy

• Refunds are issued strictly according to the airline’s cancellation and refund policy.

• Certain fares may be non-refundable or eligible only for partial refunds, based on airline terms.

• Flyexos service fees charged at the time of booking are non-refundable.

• In case of a no-show, you may not be eligible for a refund, depending on the airline’s policy.

3. Modification & Rebooking

• Date/Time Changes:
  Requests to modify your travel date, time, or destination are subject to airline and Flyexos service fees.

• Fare Difference:
  If the new ticket costs more than the original, the fare difference must be paid at the time of rebooking.

• Availability:
  All modifications are subject to seat availability and airline approval.

4. Special Circumstances

• In situations such as flight delays, cancellations, or rescheduling by the airline, refunds or alternate travel arrangements will be offered in accordance with the airline’s policy.

• Flyexos is not responsible for airline decisions regarding refunds, rebookings, or compensation.

5. How to Request a Cancellation or Refund

To request a cancellation, refund, or modification, please contact our support team:

📧 Email: support@flyexos.com
📞 Phone: +1 888-889-1411
📍 Address: 16192 Coastal Highway, Lewes, Delaware, 19958

Please provide your booking reference number and the email address used during booking to help us process your request efficiently.

6. Policy Updates

Flyexos may modify this Refund & Cancellation Policy at any time without prior notice.
We recommend checking this page periodically to stay updated on any changes.

Important Note

Flyexos acts solely as a flight booking facilitator.
Final approval of cancellations, refunds, or modifications rests with the respective airline.
By making a booking through Flyexos, you acknowledge and agree to comply with both the airline’s rules and this Refund & Cancellation Policy.